Privacy Policy

Introduction

This Privacy Policy describes how M.E. STUDIO LLC, doing business as ME Studio (“ME Studio,” “we,” “us,” or “our”) collects, uses, stores, protects, and shares information from individuals who visit our website, book appointments, use our services, communicate with us, or otherwise interact with ME Studio (“Consumers,” “Clients,” or “you”).

We are committed to protecting your privacy and maintaining the security of your personal information.

By accessing or using our website or services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you visit our website, make a reservation, complete a form, contact us, purchase a service, or otherwise interact with ME Studio, we may collect information that you voluntarily provide, including:

• Name
• Email address
• Mobile phone number
• Appointment and reservation information
• Service preferences
• Notes or communications related to your appointment
• Payment and transaction-related information
• Information submitted through website forms
• Any other information you voluntarily provide to us

SMS and Mobile Communication Information

When you voluntarily provide your mobile phone number and consent to receive text messages from ME Studio, we may use your number to send communications such as:

• Appointment confirmations
• Appointment reminders
• Reservation updates
• Scheduling changes
• Service-related communications
• Customer support messages
• Promotional or marketing messages when separately authorized

By providing your mobile phone number and opting in, you agree to receive text messages from M.E. STUDIO LLC, doing business as ME Studio.

Message and data rates may apply. Message frequency may vary.

Reply HELP for assistance. Reply STOP or UNSUBSCRIBE at any time to opt out of SMS communications.

Consent to receive promotional text messages is not required as a condition of purchasing a service or booking an appointment.

Automatically Collected Information

When you use our website, certain information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Approximate location based on IP address
• Website activity
• Referral sources
• Technical and analytics information

Cookies and Similar Technologies

We may use cookies and similar technologies to understand how visitors interact with our website, remember preferences, improve functionality, analyze website performance, and support marketing activities. Additional information regarding cookies may be provided in our Cookie Policy.

2. How We Use Your Information

Providing Services

To:

• Schedule and manage appointments
• Confirm reservations
• Provide beauty, wellness, skin, body, and related services
• Process payments
• Maintain client records
• Respond to inquiries
• Provide customer support
• Deliver requested services

Communication

We may use your contact information to communicate with you regarding:

• Appointment confirmations
• Reminders
• Schedule changes
• Service updates
• Client requests
• Important business notices
• Promotional offers
• Events
• New services
• Marketing communications when permitted

You may opt out of promotional communications at any time.

Website and Service Improvement

We may use information to:

• Analyze website performance
• Improve website functionality
• Improve customer experience
• Understand visitor behavior
• Develop new services
• Improve existing services
• Diagnose technical issues
• Measure marketing effectiveness

Security and Legal Compliance

We may use information when reasonably necessary to:

• Protect ME Studio, our clients, employees, contractors, or website
• Prevent fraud
• Maintain security
• Enforce our policies
• Comply with applicable laws
• Respond to valid legal requests

3. Sharing Your Information

ME Studio does not sell your Personally Identifiable Information to third parties for marketing purposes.

No mobile information, mobile phone numbers, SMS opt-in data, or text messaging consent information will be shared with third parties or affiliates for their own marketing or promotional purposes.

We may share limited information in the following circumstances:

Business Operations and Service Providers

We may use third-party providers to assist with legitimate business operations, including:

• Appointment scheduling platforms
• Payment processors
• Website hosting
• Email communication
• SMS communication
• Customer relationship management systems
• Analytics providers
• Website maintenance
• Business software and technology providers

These providers receive only the information reasonably necessary to perform services on our behalf and are expected to protect the information they process.

Legal Requirements

We may disclose information if reasonably necessary to:

• Comply with applicable laws
• Respond to a subpoena, court order, or valid legal process
• Cooperate with lawful governmental requests
• Protect our legal rights
• Protect the safety of clients or others
• Investigate fraud or security incidents

Business Transfer

If ME Studio is involved in a merger, acquisition, restructuring, financing, sale, or transfer of business assets, personal information may be transferred as part of that transaction. Any transferred information will remain subject to applicable privacy protections.

4. SMS and Text Message Consent

By voluntarily providing your mobile phone number and opting into text communications, you consent to receive SMS messages from M.E. STUDIO LLC, doing business as ME Studio.

Messages may include:

• Appointment confirmations
• Appointment reminders
• Scheduling notifications
• Service-related communications
• Client support communications
• Promotional communications when separately authorized

Message frequency may vary. Message and data rates may apply.

You may reply STOP or UNSUBSCRIBE at any time to stop receiving messages. You may reply HELP for assistance.

Opting out of promotional messaging does not prevent ME Studio from communicating with you through other legally permitted methods regarding an active appointment, transaction, or service request.

Mobile opt-in data, phone numbers, SMS consent records, and text messaging consent information are not sold or shared with third parties or affiliates for their own marketing or promotional purposes.

5. Your Choices and Privacy Rights

Subject to applicable law, you may have the right to:

• Access: request access to personal information we maintain about you.
• Correction: request correction of inaccurate or incomplete personal information.
• Deletion: request deletion of personal information, subject to legal, accounting, operational, security, or record-retention obligations.
• Marketing preferences: opt out of promotional email communications.
• SMS preferences: reply STOP or UNSUBSCRIBE to promotional text messages at any time.
• Assistance: reply HELP to SMS communications or contact ME Studio directly for assistance.

6. Data Security

ME Studio uses reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, misuse, disclosure, alteration, or destruction.

However, no website, electronic transmission, payment platform, communication system, or data storage method can be guaranteed to be completely secure.

7. Data Retention

We may retain personal information for as long as reasonably necessary to:

• Provide services
• Maintain transaction and appointment records
• Resolve disputes
• Maintain accounting records
• Meet business obligations
• Comply with applicable laws
• Protect our legitimate business interests

When information is no longer reasonably necessary, it may be deleted, anonymized, or securely disposed of where appropriate.

8. Children’s Privacy

Our website and services are not intentionally directed toward children under 13 years of age. We do not knowingly collect personal information online from children under 13 without appropriate authorization. If we become aware that personal information from a child under 13 has been collected unintentionally, we may take reasonable steps to remove it.

9. Third-Party Services

Our website may contain links, integrations, booking systems, payment processors, social media tools, or other services operated by third parties. ME Studio is not responsible for the independent privacy practices of third-party websites or platforms. Users should review the privacy policies of third-party services before providing personal information directly to those services.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, our services, technology, legal requirements, regulatory requirements, or privacy practices.

When changes are made, the updated Privacy Policy will be published on this page and the Last Updated date will be revised. We encourage users to periodically review this Privacy Policy.

11. Contact Us

If you have questions, requests, or concerns regarding this Privacy Policy or the handling of your personal information, please contact:

M.E. STUDIO LLC
Doing business as ME Studio
11268 S Apopka Vineland Rd
Orlando, FL 32836
Phone: (689) 777-1776
privatecare@mestudio.com